thelotco (“TLC”) is committed to protecting your privacy online.
1.1 The term “the Site” refers to thelotco.com.au and all online class sites connected to thelotco.
1.2 thelotco provides a website where users can read articles and listen to podcasts on business, and a service where users may purchase online courses, workshops, coaching, subscriptions and digital products relating to social media marketing (“Digital Products and Services”).
1.3 The term “User”, “You” and “Your” refers to site visitors, podcast listeners, customers and any other users of the Digital Products and Services or the Site.
1.4 To access or use the Site, you must be 18 years or older and have the requisite power and authority to enter into these Terms and Conditions.
2. Information we collect
2.1 Product Orders. We collect a variety of personal information with each Digital Product or Service order, but only the minimum necessary to effect the sale. This includes your name, billing address and email address. This information is shared with our e-commerce software providers to ensure the delivery of your order. We use your email to communicate with you about your order and to manage our customer relationship with you.
2.2 Payment Info. We collect payment information for each order but we do not store payment information on TLC servers. Your payment information is securely communicated to and processed via our e-commerce software providers. All personal information collected for an order is used for the fulfillment of that order and to manage our customer relationship with you.
2.3 Blog and Podcast. We only collect the personal information you voluntarily provide to us which includes: Your first name and email address, in order to subscribe to our mailing list; or your full name, email address and message in order to contact us via our contact form.
2.4 Site Activity. We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the Site.
2.5 Cookies. We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.
2.6 Pixels. thelotco reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. thelotco reserves the right to use these pixels in compliance with the policies of the various social media sites.
3. How Your Information is Used
3.1 We may use the information we collect to::
• Process transactions for our Digital Products and Services;
• Personalise the User’s experience and provide them with information that they are more likely to be interested in;
• Improve customer service;
• Market to you through targeted advertising to you online through third party websites or social media platforms.
• Send periodic emails.
• To administer a contest, promotion, survey or other site feature.
3.2 Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. In those cases, we will share your information with trusted third parties, such as our online course software, in order to provide the service. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties. We do not store your credit card information.
4. Third Party Links
4.1 The Site contains links to third party websites. Other sites accessible through the Site via links have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties.
4.2 This site contains some affiliate links. We receive a small commission from affiliate links on the site, but only ever recommend and use affiliate links for products we love.
5.1 We maintain security measures to protect your personal information from unauthorized access, misuse or disclosure. We offer the use of a secure server. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.
6. Your Rights
6.1 You have the right to ask us not to send you marketing emails at any time by sending your request to hello(at)thelotco.com.au Alternatively, you can follow the unsubscribe instructions contained in the marketing communication.
6.2 You have the right to know what Personal Data we hold about you, and to make sure it’s correct and up to date.
6.3 You have the right to request a copy of your Personal Data or ask us to restrict processing your personal data or delete it.
6.4 You have the right to object to our processing of your Personal Data.
6.5 You have the right to “be forgotten” and request we erase your Personal Data.
6.6 You can exercise these rights at any time by sending an email to us at hello(@)thelotco.com.au which we will respond to within 30 days.
7. Notification of Changes to this Policy
7.1 You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. Updates to this Policy will be posted on this page.