Today I want to talk to you a little but about the customer journey and customer experience. And how important it is for your business that you have considered this.  I am really focusing on here product-based businesses, ecommerce store and bricks and mortar stores. The past few months I have bought a few things […]

If you are a retail store or online store you need to send a/numerous gift guides to your customers to show them exactly what you have available. There is so much information in this world we live in that sometimes you need others to filter for you what is available. Some websites have 1000’s of […]

I spoke last week at the Life Instyle trade show on this very topic and chatted to many many retailers about their business. Retail has been copping it even more than usual with negative press, businesses going into receivership and stores closing left right and centre. However I still work with many stores who are […]

If you are looking (who isn’t!) to increase your sales whether you have a retail store, a brand or an online store then you need to have, build and serve your email database. It’s less than seven weeks of Christmas, so wanting to check in with everyone. What have you got planned. And what is […]